Help

 

 

Where is my shirt?

Please be patient! Our shirts are custom printed for every customer so it does take more time than your standard online shopping order. Once the campaign has ended, we send our shirts to our printing facilities to to be screen printed. This process takes about 8-14 days to complete and finalize, however it can take longer depending on our current production volume. Once the products are printed and ready, we ship them out to you! You will get an email confirmation once your order has shipped with a tracking number to track its progress.

 

Problem with your payment method?

We currently provide credit card checkout and paypal payment processing. If you have an issue with your credit card, please try with another card and double check your zip code. Another option is to try paying with Paypal instead. We currently do not offer any other payment methods beyond credit cards and Paypal.

 

Cancellation Policy / Incorrect Orders

Due to the nature of custom printing apparel on demand, once an order is placed we cannot cancel it. Please double check your cart and checkout before placing an order. We may be able to edit the size or style of the shirt if we are notified about the issue the same day, however we cannot make any guarantees. If you have incorrectly ordered too many units, most likely we have already placed the order with our manufacturer and our printing team has already begun production, thus we encourage all of our customers to double check their cart before placing an order for accuracy.

 

Returns / Refunds

Any apparel you receive that is incorrectly printed will be reprinted and replaced for you, free of charge. However, since our apparel is custom printed for each customer, any sizing issues will be your responsibility to double check before placing an order with us. If you would like another order at a discount due to a size issue, we can gladly help you out with that. However a refund simply because an apparel does not fit, we cannot accept.

 

Comments / Suggestions

We are happy to hear from our customers. Send us an email and say hello!